Use official channels to resolve issues quickly. This page explains how to access verified support for South Africa.
Live chat
Most issues are solved fastest via live chat inside the 10bet site/app. Look for the Help or Support icon.
Email support
Use the email listed on the official Support page. Include your username, a clear subject, and screenshots where relevant.
Phone number
Phone availability can change by region. For the latest 10bet South Africa phone number, visit the official site’s Contact section and verify the number before calling.
Response times and tips
- Have your account details and KYC docs ready.
- Describe the issue clearly (steps to reproduce, error messages, timestamps).
Escalation
If you’re not satisfied with the response, ask for escalation or consult the regulator/ADR pathway listed on the site.
Need help with verification or payouts? See login & KYC and payments & withdrawals.